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Hotel Ambassador Vienna, Vienna

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From232US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Kaerntner Strasse 22, Vienna, Austria, 1010

The Hotel Ambassador, designed in the style of the Italian Renaissance, has been a distinguished establishment in Vienna for over 100 years. Its location spans the prestigious Kärntner Straße and the historic Neuer Markt, offering a blend of shopping and cultural experiences. This hotel has attracted notable personalities throughout its history, contributing to its unique character. The combination of modern amenities and traditional elegance creates a distinctive atmosphere for guests.

Location

Situated in the heart of Vienna, Hotel Ambassador allows guests to explore cultural attractions such as the State Opera and St. Stephen’s Cathedral within walking distance. The hotel is conveniently located just a 5-minute walk from the Stephansplatz Metro Stop and 15 minutes from Landstrasse-Wien Mitte. Its strategic location makes it a favorable choice for both leisure and business travelers seeking access to the city’s vibrant pulse.

Rooms

The hotel features extremely spacious and luxuriously appointed rooms that merge elegance with modern technology. Among the offerings are 10 themed rooms dedicated to notable personalities from politics, art, and culture. Each room is designed to provide maximum comfort for both short and long stays. The decor captures the historical essence of the building while incorporating contemporary design elements.

Eat & Drink

On the first floor, the restaurant boasts an integrated open view kitchen alongside a winter garden with views of the famous fountain by Raphael Donner. The Atriumbar provides a unique setting for relaxation, serving traditional Viennese coffee and cocktails. The hotel also offers an open-air café on Kärntner Straße, perfect for enjoying the vibrant atmosphere of Vienna during warmer months.

Leisure & Business

Business travelers can take advantage of the generously proportioned workspaces equipped with 24-hour internet access. The Club Ambassador is available for meetings, accommodating up to 10 attendees in a discreet setting. The hotel is known for hosting galas and business receptions, emphasizing its capability to cater to various events while providing a sophisticated ambiance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Double Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
City view
Heating
Bathtub
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Queen Room
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
City view
Heating
Bathtub
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Apartment
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
City view
Coffee machine
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Vienna1000 ft
Airports
Vienna International (VIE) 13.1 mi
Train
Rennweg Train Station 1.0 mi
Metro stations
Stephansplatz Metro1000 ft
Karlsplatz Metro2000 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Baggage storage
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Kaerntner Strasse 22, Vienna, Austria, 1010
Map view
street view
Kaerntner Strasse 22, Vienna, Austria, 1010
Nearby
Church
St. Stephen's Cathedral
1300 ft
Museums
Albertina
1100 ft
Opera House
Vienna State Opera
1600 ft
Innere Stadt
Historic Center of Vienna
1500 ft
Tegetthoffstrasse 2
Imperial Crypt
600 ft
Museums
House of Music
1300 ft
Museums
Imperial Treasury Vienna
1300 ft
Church
St. Peter's Catholic Church
1900 ft
Lobkowitzplatz 2
Austrian Theatre Museum
900 ft
Museums
Wien Museum Mozart apartment
1700 ft
Restaurants
Figlmueller
1900 ft
Baeckerstrasse 6 1010 Vienna
Demel
2000 ft
Kohlmarkt 14
Medusa Restaurant & Club
300 ft
8 Neuer Markt
Ambassador
0 ft
Kaerntner Strasse 22 1. Stock
Kurkonditorei Oberlaa
400 ft
Naschmarkt stand 175
Danieli
300 ft
Himmelpfortgasse 3
L. Heiner K.u.K. Hofzuckerbacker
300 ft
Kaerntner Strasse 21-23 1010 Vienna
Marrakesch Restaurant
500 ft
Neuer Markt 8a
SKY - Cafe
300 ft
Kaerntner Strasse 19
Le Bol
400 ft
14 Neuer Markt

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Tasty dining
Construction noise
Delayed check-in
7.2/10
Very good
Rooms
7.5
Location
8.7
Service
6.9
Dining
6.3
Guest reviews
7.2/10
based on 20 review
4/5 based on 770 review
8.6
8.6/10based on 7966 review
#168 of 395 hotels in Vienna based on Tripadvisor
Ray
United Kingdom, May  2024
7.4/10

The hotel is ideally located in the heart of the city, surrounded by shops and cafes, making it perfect for exploring historic sites, shopping, and attending events. The rooms are spacious and soundproofed, ensuring a peaceful stay, although some areas could be cleaner. Service is a mix of helpful gestures but lacks consistency at times. The dining options are on the pricier side, but the location compensates for it. Overall, a convenient choice for travelers wanting a central base with good amenities.

Rooms
8.0
The rooms are very spacious and soundproofed, shielding from outside noise.
Service
6.0
While the staff provided useful help like adapting chargers, the overall service quality is inconsistent.
Location
9.0
The hotel is perfectly situated in a high-end shopping street near landmarks like St Stephans Cathedral, restaurants, and public transport.
Dining
7.0
Dining can be expensive for the quality offered; consider exploring nearby eateries for better value.
Facilities
7.0
The facilities are adequate, but cleanliness can be improved for a better overall experience.
Michael
United Kingdom, April  2024
8.0/10

The hotel room was spacious with great views overlooking the main commercial street, but the check-in process was delayed and not up to expectations. The location was excellent for exploring historic sites, although there was ongoing construction causing noise disturbances. The dining experience offered a rich and tasty selection, yet some noise from the street made it challenging to eat out. Overall, a mixed experience with notable positives and negatives.

Rooms
7.0
The room was spacious with great views of the main commercial street.
Service
8.0
After servicing our room, the staff were friendly, helpful, and available.
Location
8.0
The hotel's location is fantastic for walking to historic areas, but noise from ongoing construction in front of the hotel was disruptive.
Dining
8.0
The dining experience was very rich and tasty, although noise from the street made it challenging to eat out.
Facilities
9.0
The facilities were modern and convenient.
Great location
Construction noise
Maria
United Kingdom, April  2024
7.4/10

My stay at the hotel was nice and comfortable, with friendly service and a superb location. The rooms were cozy but lacked some amenities, and the dining options could be improved. However, the overall experience was pleasant and convenient.

Rooms
7.0
The rooms were nice and comfortable but lacked some essential amenities like tea making facilities. The bathroom was enjoyable, though not exceptional.
Service
8.0
The service was very friendly and helpful, although the early room cleaning might not suit late risers.
Location
9.0
The location was superb, within walking distance of all the sites in the old town, despite some noise from construction outside.
Dining
6.0
The dining options were limited and could be more diversified. Pricing was reasonable, though.
Facilities
7.0
The hotel facilities were basic but functional, offering what is expected from a standard lodging.
Great location
Limited dining options
Thomas
United States of America, March  2024
8.6/10

My stay at the hotel was fantastic. The rooms were spacious with dual balconies, the staff were friendly, and the location was excellent. However, the dining options were a bit limited for the price. Overall, it was a great experience with a few minor drawbacks.

Rooms
9.0
I stayed in the Michael Douglas room, and it was massive with a very comfortable bed. The dual balconies were wonderful, and the shower was excellent.
Service
9.0
The staff, especially the head of the restaurant during breakfast, were unbelievably friendly. Check-in and out were easy and the service was top-notch.
Location
10.0
The hotel's location was excellent, right in the heart of the city near the main sights and within walking distance of the metro. The staff were polite, welcoming, and helpful, making it even better.
Dining
7.0
The dining experience was good with lots of options, especially the continental breakfast.
Facilities
8.0
The hotel offered a variety of facilities, from room service to tours assistance. The value for money was reasonable considering the amenities provided.
Mickey
United States of America, December  2023
5.6/10

My stay at the hotel was a mix of positives and negatives. The room was marvelous with a non-made bed but had a grand old-world charm that deviated from the description. The location was excellent, right in the heart of the city, but the dining experience was disappointing due to high prices and poor service.

Rooms
7.0
The room was large and grand, with another chandelier adding to the old-world charm. However, it did not match the details from the website. The opened bottle of water was a nice touch.
Service
5.0
The staff using different sprays made the air quality worse, and some employees had trouble with English. However, the head of the restaurant during breakfast was exceptionally friendly.
Location
9.0
The hotel's location was amazing, situated in the heart of the city within walking distance of major attractions and the metro.
Dining
5.0
The dining experience was marred by high prices, unwelcoming staff, and limited options, making it not worth the money.
Facilities
5.0
William
United Kingdom, November  2023
7.2/10

The hotel is perfectly located on Kärntner Strasse, offering spacious, clean, and comfortable two-room accommodations. While the staff was unhelpful in resolving issues, the prime location is a major highlight.

Rooms
8.0
The two-room set-up was huge in size, clean, and comfortable, meeting the expectations of an excellent hotel.
Service
7.0
The staff at the front desk were inconsistent in their service, ranging from friendly to borderline rude. However, room service and housekeeping were very helpful and pleasant.
Location
10.0
The hotel's location facing Kärntner Strasse is the best in Vienna, centrally situated amidst top attractions, shopping, and dining options.
Dining
5.0
The dining experience was overpriced and underwhelming, especially considering the quality compared to other hotels.
Facilities
6.0
The facilities provided lacked consistency and adequate service, detracting from the overall experience.
Charles
United Kingdom, October  2023
7.4/10

The hotel was a mix of old-world grandeur and modern comfort, with beautifully furnished rooms and pleasant staff. The location was vibrant but noisy at all hours. The dining options were excellent, albeit pricey. Overall, a good choice for exploring Vienna.

Rooms
8.0
The rooms added to the experience of being in Vienna with their large, old-world grandeur. The junior suite I stayed in had a separate sitting room, and the acoustically isolated design was a plus.
Service
7.0
The service was good overall, and the staff were very kind and attentive. However, some amenities were overly priced compared to the service provided.
Location
7.0
The hotel is brilliantly located right in the heart of Kräntner Strasse, making it convenient for exploring all the tourist attractions in the city, although the location could get quite noisy day and night.
Dining
7.0
The dining options were excellent, but the prices were on the higher side compared to other hotels in Vienna.
Facilities
8.0
The hotel offered a range of facilities, from room service to tours/ticket assistance, ensuring a comfortable stay.
Michael
United States of America, October  2023
6.2/10

Staying at this hotel in Vienna was a mixed experience. The rooms had a classic charm with grand decor, but noise from a nearby construction site and a lack of proper amenities like tea making facilities and quality towels were disappointing. The location was superb, right in the heart of Vienna, but the service was lacking, especially with communication issues and cleanliness concerns.

Rooms
6.0
The rooms were large, old-world grand, and beautifully decorated. However, lack of essential amenities like tea making facilities and poor quality towels were noticeable.
Service
5.0
The service was subpar, with communication issues and cleanliness concerns. Staff lacked English proficiency and there were instances of unprofessional behavior.
Location
9.0
The location was unbeatable, right in the heart of Vienna near important landmarks, making it convenient to explore the city.
Dining
7.0
The dining experience was a mix. While there were good options nearby like Joseph Brot, the poor attitude of staff and high prices detracted from the overall experience.
Facilities
5.0
Facilities were basic and in need of improvement. Some essential services like room service and laundry were available but not up to par.
James
United States of America, October  2023
6.2/10

My stay at the hotel was a mix of highs and lows. The grand old world charm and interconnecting rooms offered a unique experience in Vienna. However, the lack of basic amenities like tea making facilities, faulty TV and radio, and subpar toiletries detracted from the overall stay.

Rooms
6.0
The large, old-world grand rooms with chandeliers exuded a unique Viennese atmosphere, but the absence of essential amenities and signs of wear and dust were noticeable.
Service
5.0
The service experiences varied from friendly to indifferent and could use more consistency. Despite a polite gesture of accommodating a request, some interactions were marred by language barriers and cold reception.
Location
8.0
The hotel's location in the heart of Vienna allowed for easy exploration of the city's popular district and attractions within walking distance. Tipping the staff enhanced the friendliness of the central location.
Dining
6.0
The dining experience was a mix of delight and disappointment. While some meals were delicious with fresh offerings, the breakfast buffet fell short with limited options and high prices.
Facilities
6.0
The hotel adorned with grand furniture and a central location, provided basic facilities. However, improvement is needed in maintaining room essentials and enhancing service standards.
Nathan
United Kingdom, September  2023
7.8/10

I found this hotel to be in a prime location, ideal for exploring the city, with various attractions just a short walk away. The rooms weren't very soundproof, and I noticed some cleanliness issues. The connecting room feature was fantastic even though I didn't use it.

Rooms
6.0
The rooms were not very soundproof and a bit dirty, but the connecting room option was fabulous.
Service
9.0
I had to visit the desk for assistance, and the service was extremely helpful. The staff were friendly, helpful, and attentive, making my stay enjoyable.
Location
9.0
The hotel's location is perfect for tourists, right in the heart of the old town, making it convenient to reach key points of interest easily.
Dining
7.0
I found the dining options a bit pricey, but the quality was superb. The variety and service at the restaurant were great.
Facilities
8.0
The hotel offers all the essential facilities one might need during their stay.
Peter
United Kingdom, September  2023
7.8/10

The hotel is ideally situated in the heart of Vienna, offering a perfect location for exploring the city's attractions. The rooms are spacious and feature dual balconies, providing a delightful stay. However, the service, especially the early room cleaning, was subpar. The dining options were varied, but improvement in quality is needed.

Rooms
8.0
I stayed in a room facing the main road with street entertainment, and it was very spacious with dual balconies, offering a wonderful view of the Franciscan Chapel.
Service
6.0
The service was okay but the early room cleaning was inconvenient for me.
Location
10.0
The hotel's location couldn't be better, right in the bustling area with easy access to the main shopping districts and iconic monuments.
Dining
7.0
The dining experience offered various options, but there is room for improvement in quality.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Brian
United Kingdom, September  2023
8.0/10

Staying at this hotel was a mixed experience. The rooms, although facing the main shopping street, were spacious and well-equipped with luxurious amenities. The breakfast buffet was expansive and convenient. However, there were some lapses in service, such as the oversight of room cleaning on the first day. The central location in Vienna was unbeatable, offering easy access to all the main sights. Dining, while offering good options, was on the pricey side. Overall, a decent stay with some room for improvement.

Rooms
8.0
The rooms on the main shopping street were spacious, well-equipped, and luxurious.
Service
7.0
The staff were friendly and attentive, but missed cleaning our room on the first day.
Location
10.0
The hotel's location in the heart of Vienna couldn't have been better, with easy access to all the main attractions.
Dining
7.0
While the dining options were good, the prices for meals were on the higher side.
Facilities
8.0
The hotel offered a range of useful facilities to enhance the stay.
Kevin
United Kingdom, August  2023
8.6/10

My stay at the hotel was incredible! The rooms were large, convenient, and the staff provided excellent service. The breakfast was delicious, and the room was spotless and very spacious, with a comfortable bed and good air conditioning. The option to join rooms was a bonus.

Rooms
10.0
The rooms were spotless, spacious, and comfortable, with great service.
Service
9.0
The staff was helpful and accommodating throughout my stay.
Location
9.0
The location was perfect, right in the center of Neur Market, close to key attractions.
Dining
7.0
The dining experience was good, although a bit expensive at €25. The homemade preserves were a nice touch.
Facilities
8.0
The hotel provided a range of facilities, including room service and tours/ticket assistance.
Sharon
United Kingdom, August  2023
6.6/10

The hotel rooms are large and spacious but lack in decoration compared to the ones in the established part of the hotel. Being right next to the restaurant is convenient. I asked for English breakfast tea at the reception and got it. Overall, a decent stay with room for improvement.

Rooms
7.0
The rooms are spacious but bland and austere in decoration. They are large and comfortable.
Service
7.0
The service was good overall, although there were some communication issues between shifts. Staff were friendly and helpful.
Location
8.0
The location is great, right in the middle of the city and major shopping areas. However, it is in an awkward area.
Dining
5.0
The dining experience was relatively poor for the price. However, there is a wide selection of goods available.
Facilities
6.0
The hotel facilities are adequate, but nothing extraordinary was noted.
Spacious Rooms
Bland Decoration
Sarah
United Kingdom, August  2023
6.6/10

My stay at the hotel was a mixed experience. The rooms, while spacious, lacked charm in their design compared to other parts of the hotel. The noise from adjacent bathrooms and outside disturbances was quite bothersome. On the positive side, the rooms were well-appointed and large. The location was convenient for exploring the city center on foot but had some drawbacks. The dining options were passable, with limited variety and repetition in offerings. Overall, it was an average stay with some highs and lows.

Rooms
7.0
The rooms were extremely large and well appointed, but the decor was bland and austere.
Service
8.0
The service was friendly and generally helpful, with a free upgrade offered due to roadworks outside.
Location
6.0
The hotel's location in the city center offered easy access to pedestrian zones but came with some noise and a long walk from certain parts of the building.
Dining
5.0
The dining experience had some issues with low variety and repetitive offerings.
Facilities
7.0
friendly staff
noisy location
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Rooms and Guests2 Guest, 1 Room